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Sabtu, 28 Juli 2012

Content strategy is key to business success

By Peter Morgan


Buyers will find you when they are ready. However, they are not going to search. You need to make it easy for them to find your business. The way to do that is through content strategy, which means that you zero in on your expertise and share that across all channels that are available to you. Blog, create web pages and utilize social media with the aim of luring buyers back to your goods or services when they are in need of them.

Buying moves in a cycle. Thus, it is important to emphasise content strategy. Create awareness of your brand and product or service so that buyers know who you are and what you can do for them. Give potentials customers the information they need to make to make the right choice by selecting what your company has to offer.

These days, there is a heavily weighted customer pull rather than a vendor push when it comes to sales. That means that there is a great need for a company to make itself known so that buyers will go to it when they are ready to buy. Traditional approaches have relied more on opting-in to communications. While you could reach buyers in that manner, the reach was limited. Today, businesses need to do more to let prospective customers know that they exist.

How do you go about creating the sort of content that gets their attention? Know your strengths and utilise them. Are you an expert in your industry niche? Provide people with useful information about your products or services. Frame this information in a topical fashion. Doing so will help to establish your expertise in the field.

Assess the marketing materials your business is putting forth. Make sure that there is a strong and consistent message across all content and that you are issuing a clear call to action. If your materials are not doing these things, your company is in danger of merely blending into the crowd.

Email and direct mail still have their place in connecting with customers. They do reach high quality prospects, and they often elicit a high quality response. However, these means are both limited in their scope. In today's world, the internet is where most of the action is at. If you do not have a strong presence online, you are missing out on a lot of connections that would otherwise be made.

Potential buyers need information. They would like to get that information from an expert. Make yourself that expert. Use the language that is appropriate to reach out to buyers and provide them with quality information about the goods or services you provide. Share your knowledge through numerous channels in order to connect with more potential customers.

Provide the right amount of information and at the proper level, and you will set yourself apart from the competition.




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